Many newbies do not understand why their wallet can't be verified or what could be the problem after successfully creating account of cryptocurrency but most at times it could improper KYC verification as explains below.

* Submitting wrong ID: if the ID uploaded is not in the list of I'd cards in your region, you kyc will not pass.

* Incorrect ID choice: If you upload another ID that is different from the I'd type selected, though Valid, your kyc will not pass. Eg, you select international passport but uploaded driver's license. Also, always try to capture picture of original document. Zerox won't work

* Incomplete information: Say your id has two sides of information and only uploaded one side. Or any mismatch of data!

* Name Mismatch: if the name on your ID doesn't tally with the name on your Pi app. Your kyc will not pass. Apply for correction of name. Only minor correction can be accepted.

* Blur ID & Unclear Photo: if your ID is blur while taking a photograph of it or your face capturing isn't clear enough. Your kyc will not pass.