In other words, TrustDice lied that OP submitted to them fake documents. I think people should take not of this.

And I saw similar cases of other people complaining that their accounts were blocked because they submitted "fake documents"

What are the chances that this might be an excuse to get hold of their money, like it was in OP's case. I don't think I can Trust this Trustdice casino. The risk management team need to stop making false claims.