After an unsuccessful call, they wrote to me "we will continue tomorrow." After 5 days of silence, I received an answer

"hey,

I will reach out here with a time / date when we can go ahead with this call.

If you have any questions feel free to reach out.

Kind Regards,

Smokey Lisa"

It was April 20th! Nothing after that. This situation is absolutely abnormal, even if it is solved. Their careless attitude and lies simply do not cause any respect. All their words are lies! It feels like they are deliberately mocking. I would like to know their administration is aware of how their support works? This SmokeyLisa who is in charge of video calls is completely unprofessional