One of the basic problems currently is that you receive payments in cryptocurrencies (Irreversible payment) and then promise to send the money using a reversible payment method.
Since you are providing a exchange service, do you have a legal license for that, and can you provide that license for us?
What is the source of the money, meaning is it possible to prove the source of payments or not?
Since you are a beginner account and without any trust list, how can we trust you? Will you put money in a Bitcointalk escrow service
[1] with a delay for a week or more?
[1]
https://bitcointalk.org/index.php?topic=2439910.0