It's a peculiar situation, Coinplay isn't responsive, and I haven nothing smart to say anymore.
Whoever is behind the coinplay official account, he needs to learn to give more time when situations like this are up. Otherwise the brand will suffer even with a very weak case. This is a good example and should be a lession for all brands who are advertising on the forum.
I agree with you, but from what I saw so far it's rarely the owner or CEO who is on this forum, it's mostly a lower acquisition specialist or manager that is testing the forum as a new channel to drive value, with some exceptions with the larger brands that are having a significant spend on the forum.
Even in my case the owners didn't know that bitcointalk even existed until I brought it up 5 months ago, but luckily I'm a bit higher up so I can move things quicker.
Nevertheless, the reason I'm active in this thread is because it's sad to see how other operators are managing their brand, and then smaller guys like us get pulled down with them.