Dear fellow forum members,
I am writing to share my experience with CEX IO, a company that provides services in the crypto market exchange.
First, you are writing here completely off-topic on the scam accusations thread opened 5-6 years ago. You should open a new topic, if there are elements of fraud, this is a good subboard, if not, then probably in the
Exchanges discussion board.
About your experience with their affiliate program, did you receive an email from them with a notification regarding the implementation of the new affiliate platform? Here they say that there are certain unexpected problems and that some things do not work properly.
Affiliate program update
Dear customer,
We’d like to start by expressing our deep appreciation for your continued support and participation in our Affiliate Program.
As we’re always in touch with our community, we’re aware of the difficulties you may currently be experiencing. To that end, we firstly want to inform you that this situation is temporary, and, secondly, elaborate on its cause.
At the moment, CEX.IO is in the process of transitioning to a new and improved platform. As with all growing pains, we are facing unexpected issues, one of which is the correct display of information in the Affiliate program section.
Consequently, affiliates are unable to see details about their rewards. Nevertheless, please be assured that we’ll continue to make payments to our affiliates in accordance with the Affiliate Program Terms of Use.
This issue is temporary. We consider this inconvenience to our affiliates to be a top priority, and are working diligently on a solution. Our team will provide an update as soon as the issue is resolved.
Thank you for your continued support and trust.
Best,
The CEX.IO Team