Now the reason I replied here was to know if I can send another transaction to counter the first transaction, I actually wanted to create a topic but seeing this was an avenue for me to also lodged my complaint.
Given the information displayed on the image you shared, your transaction should be:
d3d69e769a318de71d165cf3ccfaa1fb0fab7ac570fc2aba172132056f7e4fdf.
Am I right? If so, your transaction hasn't been flagged as RBF and you can't replace that with a new one even if you use much higher fee rate for the new transaction.
Now, your transaction is around 4.5 vMb from the tip and I also expect it to be confirmed in the next 24 hours. Of course, there is no guarantee that it will be confirmed in the next 24 hours.