It was also quite the monopoly of the P2P Bitcoin market which I never liked, so better that it shut down and paved the way for better alternatives. Similar to when there was a monopoly over a centralised exchange like MtGox, a darkweb market like Silk Road, a Bitcoin mixer like ChipMixer, or any other Bitcoin-based service. The ecosystem only gets stronger once the leading horse is taken down and the monopoly ends.
Towards the end, say the last couple of years, it was not that big.
First they got rid of the P2P face to face cash options. Then they started blocking people based on region, then the KYC.
So many better options exist. They kind of did themselves in.
Well sounds like they shot themselves in the foot so to speak then! I'm not surprised either as there would have been a lot of scrutiny on their centralised platform after many scammers, hackers and criminals had cashed out large amount of coins there, as it was once the go-to-place to sell coins anonymously. Hence implementing KYC I imagine, no doubt because they were pressured into it by certain govs.
I remember the likes of Bisq from years ago, so aware that better alternatives have existed for many years already, but sometimes it takes the most utilised platform to fall for the others to really take off...