At first glance like a $10 domain that you won't find even in the first 100 pages of a google search with general keywords, I think you were recommended by someone, a site or this is one of the dapps in the exodus wallet.
Now let's take a closer look "about them"
[1]:
...
Cripto InterCambio is non-custodial, which means the service never keeps any users’ funds.
One of the company’s key principle is anonymity. Hence, no registration is required to implement an exchange.
I hope you see the red flags.
1.
https://criptointercambio.com/en/aboutEven if OP see the red flags, it'll be already too late for them. I have never used exodus and all of their services before, so I can't be sure, but if OP's case is just like the one I said above with N.exchange, the users were not let know which third party exodus is using.
[...]
Before to make a swap Exodus tells you that operation is going to be performed by some 3d party but they do not let you accept some 3d party terms and
they do not name directly exchange which will perform the operation:This is how it looks like:
[image resized][...]
OP, perhaps you want to try an approach suggested by
Potato Chips on the other thread,
or try to get in touch with
bvg96634, you both has a quite identical situation, just a different 3rd party. Maybe he can give you a suggestions on how he got out of the situation.