Sorry for this experience mate, hopefully, you come back and give the admin your blackjack account username so they can resolve the issue for you immediately..

Must interest you to know that blackjack is one of the most reputable online casino around, time and their achievements have proved them so, so be rest assured that this experience you had might be due to a system glitch, and not an intention to scam you or whatever..

Have had a similar experience with another casino, where I submitted my documents as requested, and after 2 weeks, I was not still verified, and I couldnt withdraw, I put a chat through to their customer care, who after evaluating the situation verified my account immediately, and apologized for the delay, stating that an error in their system caused them not to see that I had a pending verification status.