the problem is, so many people tend to overlook reading the terms of conditions on sites that's why people get stucked on the site not knowing what to do. also the thing that worries me the most is that, you need some good recommendations from someone who is a trusyworthy user on that site since some reviews can be fake too. i have tried various gambling platforms out of curiosity and most sites i visited have different rules in which they focus on their specialty offered on their house and being not able to withdraw to a ceratin threshold is pretty common on those sites like dice, slots and those fast money-making games.
This is right.
Sometimes, people do not really care about reading the TOS first before agreeing because they find it too long to read. It may appear as a hassle to some, but it is really important to read the policies before depositing in a casino website and even in other platforms in general. This is where the issues start. The laziness of the people and their nonchalantly attitude of being complacent makes them unaware of the things that are important and relevant. Hence, when an inconvenience happen, all they do is to already rant and complain instead of trying to fix the situation first or analyzing where they went wrong.
Regarding fake reviews, these kind of feedback really do exists. Some are form of shilling and paid advertisement from the casino itself disguised as feedback to encourage more players to try their site. You need to be vigilant to spot which is unbiased and biased review. That's why you must do a research to know whether what they say about the site is accurate or not.