this is a scammer stay away after i was offered on forums to play at blizz.io i deposited and won then i asked to withdraw they asked me to verify my identity after i sent the documents for verification they closed my account and took all my money for a very absurd reason i really don't understand what is going on
this is the reason they give really I don't know anything they don't have any proof

Even though this sound more of advice than a scam accusation, you may still consider moving this thread to the scam accusation in the reputation board, this way you can provide enough evidence that could support the claim of abuse and attempt money laundering which I don't think that is the case in thos situation, because the information provided In the T&C and the explanation we got from, there is no connection with this to any act of money laundering as mention in the screenshot you share.
By the way, I quote you so that the image you share can display for others to read their comment.