Exodus should at the very least make exchange partnerships with third parties that do not have a tainted reputation. If people are using their service in good faith and are then being held in a system (that they did not ask to be held hostage to) then the onus has to be on Exodus to do something about it.

Exodus and criptointercambio.com seem to be working together.
Exodus support refers to the criptointercambio.com policy and the inability to intervene.
I specifically checked my address and it's in the green zone (AML 17%).
If there is no refund within 24 hours I will destroy their reputation, these scammers Exodus who cover themselves with criptoSCAMintercambio.com
I'm a long-time user of Exodus and it's a big concern if they have issues like this, this is not the first complaint they have a lot of users because they are an old wallet with good security, but they are receiving a lot of negative feedback the way they picked their partners, they should be partly responsible for this because they recommend dubious exchange.
If they cannot find a good exchange they might as take the exchange feature and just retain the wallet feature.