they are unreasonable not giving any proof they want to appropriate the money I deposited in the amount I won total 2,200$
My advice for future sake is that anytime you are playing at an unfamiliar site, you should make sure to keep as much evidence as possible while you are playing without problems since you know that the moment your account is blocked you won't be able to access those evidence any more.
So what I do most is to make sure I take as many screenshots as possible and store them even though I will never run into any problems with them, but it is important to note that Evidence is very important when putting up a case against any platform most especially online platforms.
Not bad what you said but how can one be so cautious to know that such things is going to happen to them when playing in this online casino, for me I would rather avoid playing in these casino that have lesser reputation to prevent stories that pains the heart. Just imagine the amount of money you are claiming you won and now to collect is now an issue is better to play in reputable casino that have been found to be trustworthy by its customers.