Hey there,
Had some DMs about not replying to this thread.
Please find our response earlier in the thread
here.
This was a case of clear-cut Sportsbook abuse, identified by our provider Betby. We explained the same to OP via our on-site support.
To reiterate for anyone new here, the
player is in profit.
Thanks,
Razer
What is the abuse? He made bets that your site allows? From the screenshots I can see they weren't all winning bets and not all 1.01 odds or whatever bullshit you're saying he abused. If you don't want players collecting bonuses, then you shouldn't allow bonuses to be earned from certain bets. You offered and accepted the bet, deal with it. Him being in profit is irrelevant!!!
It's insane that you penalize a player for making bets that you allow and accept. Why offer the odds if you're not going to honor them. Clear cut excuse for you guys to confiscate funds and not payout.
I am still not sure what TOS that I broke! They keep repeating the same 'Sportsbook abuse' and he is in profit from Rollbit. This is literally all the explanation your support and Razer have given me so far!! I thought the goal is to be in profit? Or was I supposed to lose money with the site?
Really feel that I'm not going to get any further explanation from them on this matter. Please explain what the 'clear cut' sportsbook abuse is. It shouldn't be that difficult if you truly believe it is clear cut. Why is it ok to seize my account and funds? Really concerning from Rollbit here...
No Holy Darkness does not work for Rollbit, that is absurd. He has been helping my case and others against them for weeks now. He is a solid member of this community that looks at every case objectively and to throw the accusation that he works for them is outlandish.