If this company is not from your geographical area I will advise not you them cause they may be a scam company but I will advise you to seek legal advice about this issue.
Report the issue to  FTC, SEC, Commodity Futures Trading Commission, or the Internet Crime Complaint Center.

Please use a reputable wallet with a well-known team next time because of this type of issue. In the meantime, you can try to contact the CEO on his social and also report the issue on Trustpilot.