I think it is definitely a tricky situation but they have been around here for a long time and I trust them as much as I trust myself so I am sure that not only they will solve all the issues but they will definitely fix everything and earn everyone's love back. There is no lost of trust, but there could be some people who lost some love towards it, that's the biggest issue, no trust or anything because they are trustworthy without a doubt.
I believe that we should not be doing the same thing and just attacking them, they are doing everything on their power to stop this and go back on the right track. I hope that it goes on the right way and we know that they are as legit as any casino in the world and will do better without a doubt.
As we can see from #3554, blackjack.fun already solved it. I agree that this place is as legit as it gets, they are just doing a great job and that is why I like it this much. They have no huge team sponsorships, not formula teams, not basketball teams, nothing major and they are doing a great job growing and competing with all those who do these things.
Because they have been familiar, that's the important thing and most other places miss, those places are just gone into full business mode and nothing more. Here you can talk with the team, the staff are around here and as we can see they let us know, we hear it's solved from them directly, that is exactly what makes this place compete with the casinos who have tens of millions of dollars, because blackjack.fun cares and talks to us.
What you wrote is not correct. You can't trust this casino. They stole my money without even playing a single hand. After I made my first deposit, they simply banned my account. They didn't give me the option to do KYC at all. They just locked my account and stole the money. More than two months have passed since then and no one has sent me even an email with the reason for locking my account. No proof that I made a mistake or cheated the casino, and I couldn't because I didn't even get a chance to play at least one hand.
Sorry to say this but this casino is a big scam.Very sad to deal with this but need to face the reality. A group or one man from Croatia started creating accounts and abusing benefits of our platform with alternative accounts.
User ttea
Is part of the organised accounts from Croatia where they have been using same device. KYC´s are made in public places with some older people on street. He is speaking about one account what I blocked immediately when discovered that he is part of the same gang and using same device. Other accounts are in great + (same device) what is not mentioned here. I am pretty sure that these BT accounts belong to same Croatian person also.
I am a player from Croatia and a few months ago I made a deposit at Blackjack.fun because I found the bonus they offered interesting. Now I read here that players from Croatia abused the advantages of your platform. What does it mean to abuse advantages in this case? It is very easy to calculate whether the bonus is mathematically profitable or not. I calculated that it is profitable despite the high wager (63x or 70x). When I started playing, I saw that there were very few players on the daily and weekly rankings. I'm sure there were no more than a dozen active players in your casino back then which is ridiculously low for any serious business model or respectable casino.
I do not hide the fact that I recommended your casino to several of my friends and that they registered and played with bonus money, but I do not consider this to be a violation of the rules. And now I read that players from Croatia join clans and gangs!!?? And declare it publicly without thinking?
It seems that the problem arose when 5 or 6 new players registered and earned several hundred dollars that the casino cannot pay because they have no active players and no money in the cash register.
For the first time in my life, I heard that a casino closed the account and confiscated the money of a new player who had not even played anything yet (user: ttea). Children's work.
P.S. I didn't have a problem with this casino, they duly paid me everything I asked for, but I will never pay money again nor will I recommend you to anyone because you don't deserve it. You are not behaving professionally at all, calling players from one country a gang!!!!