I absolutely cannot agree with what you wrote. I played a game of blackjack called 'Relax' on Black Jack Fun. Initially, I lost all my investment in 'Relax', but due to their bonuses and refunds, I managed to recover about 60 USDT, which is when my luck turned around and I won "huge" amount fo 450 USDT. However, when I tried to withdraw my 450 USD winnings, they asked me for KYC verification. I complied, but since then, I have been unable to log in. Please refer to the attached image for details.
In hindsight, I regret promoting BJF on a private forum, where I praised the 'Relax' blackjack game for its user-friendly nature, especially for beginners, due to its display of basic strategies. Some members heeded my recommendation and played the game. To the best of my knowledge, none of those who successfully earned bonus money received any payout. Therefore, it seems that the casino doesn't pay out when you win. I wonder why anyone would want to gamble at such a casino.
I cannot fathom how any of us could possibly cheat at 'Relax'. I would like to invite the Black Jack Fun staff to inform me about the conclusion of the investigation concerning 'Relax', since quite some time has passed since then.
https://postlmg.cc/wtg8hBk3Your screenshot only shows that your KYC verification is already in progress. That black screen is for all the accounts that undergo KYC. Also, Admin Aria already gives you feedback about your case. A scam will not entertain you at all while this casino is just processing your verification which typically takes some time even in a different casino. Accusing the casino as a scam just because you are still waiting for your account verification is very unfair.
Many users here already claimed the bonus out of the casino without encountering any problems. You can browse old posts here to see all the discussions regarding the bonus. You will get Bitcointalk support here if the casino refused to pay you not on this kind of state.