Simple answer, because they are loyal players who have been in Bitvest for long time so high possibility that they still trust the site.
I checked the chatroom, the activity is good enough and I do not find any complaint there means that everything is still running fine.
Lightlord is not active here anymore but it does not mean that there is no support in the website (I have not tried how fast is the current support in responding players).
agree with you, bitvest has loyal players who are not easy to move to other gambling sites because they already feel comfortable playing at bitvest, even though I haven't been playing at bitvest for a long time but I have never had the slightest problem playing there
That is because bitvest is one of those old crypto casinos that are until now operating but many of their batch mates have already died. It is not easy because so many new casinos are coming out from time to time, offering something different.
This is why I respect this casino so much for staying strong in the industry also despite of the criticisms that they get from this forum, starting from the problems with their hot wallet to the delayed payments in signature campaign and from the inactivity of the op and his partner in crime. If we don't like bitvest then it would be better to just ignore this site and avoid making negative statements about them because the team itself is also silent and does not throw the same statement.
But they are showing some errors and this is really annoying especially if you are the person encounter such problems here. They are old casino yeah but they didn't maintain there good ratings since by now many doubt about them since there hot wallets always got emptied and lightlord didn't take proper solution to this issues. And also they abandon this thread so many got annoyed for that since they don't know if they can still trust this casino or not.