Seriously, this decision wouldn't be made without a lot of discussion and some research/statistics. Ledger is a company, business and aim is to increase profit. Me and you analyze that by implementing this subscription service, one thing is clear, we have to pay money for worsened security. I'm laughing so much, just thinking, what a stupid person you should be to pay money for a service that absolutely abandons the idea of owning a hardware wallet. I mean, you buy a hardware wallet for improved security and then subscribe their service for decreased security, this is such a crazy thing. But Ledger packs all of these positively, in order to generate money, you need to conquer the heart of majority, not minority, majority of people are not smart, minority are, they simply take an advantage of the situation.
How not to run a company, 101.
I bet their sales will increase, we will see. It offers people an option that they want. Do people lose their keys? Yes. Do they want a recovery option? Yes. Do people think that hardware wallet is safer than any other type of wallet? Yes. Do people think that they are confiscating their security by subscribing ledger's service? No. I know it sounds crazy but don't expect people to think and analyze things the way you do. People pay millions of dollars to digitally own a pixelated guy or a silly image of ape, so, do you really expect that majority of people have normal cognitive abilities?