ttea
Ban for running alternative accounts is removed temporarily since yesterday and I notified you. I triggered KYC for your account because of this. Please continue with KYC documents.
Hello, what about my account? Have you finished your investigation into Relax blackjack? More than two months for KYC is very long time.
I strongly recommend avoid this casino for now!

Investigation can take up to 6 months based on the previous same cases like you in different casino. Is the screenshot dated March is the last update by the admin on your case? Do they stop replying on your inquiry on the email even if you are asking for an update there?
KYC is not makes your case longer but the investigation on the game itself. They should at least gave you an update if you ask them though. A scam accusation is still not appropriate if they acknowledge your case.
@Blackjack.fun can you gave him a timeline?