Thank you for your clarification, but I find this to be quite perplexing. How can anyone cheat in a casino game? It seems more likely to me that they simply don't want to pay out my 450 USD, possibly because it represents a significant amount for them. As someone else mentioned earlier, hardly anyone plays there.
Indeed, the screenshot from March is the last update I've received from the admin regarding my case. I am absolutely certain that I am not the only one who is "on hold" for an excessively long period. I will raise this issue on our private forum.
mate i am sorry for you case and for not getting your 450 balance as we all know very well how the reputation pf blackjack fun is in the forum and I trust that very soon their representative here will reach out to you in regards to this issues and look for ways to solve the issues.
If you did not violate any of their terms, your withdrawal will be processed in the long run.