Yes exactly I was able to retrieve my funding or this would've been a whole different post but other users are not fortunate enough to be in the position I had which is why I made my post. I'm sure some people here would actually appreciate me posting my experience with the site for future knowledge. With those 2 hours I had of not receiving my funding I was able to decide that I never want to play on Rollbit again with the amount of issues other users are facing. Hopefully this can maybe prevent other people from having to go through those situations.