I do not say anything when it comes to bonuses or promotions where they demand what they want, things that nobody can do, because they can do it because it is simply their promotions and bonuses, but when it comes to withdrawal I understand that they can ask for the KYC, but It seems exaggerated to me when they take more than 3 days to verify or that they demand many requirements to be able to verify, it is not something that seems good to me, a withdrawal must be approved quickly because that causes one to get angry when they ask for many things which are not necessary.
Regarding bonuses or promotions, we must check the wagering requirements so that we don't misunderstand because many of us forget about that and just deposit money and play gambling. But when we win and want to withdraw the money, we are faced with a KYC request by the casino, which makes us feel cheated by the terms behind the promotion even though it is written that other requirements are needed before we can withdraw the money. And when the casino takes 3 days, I think it's still within reasonable limits because the casino needs to ensure that its members are not involved in any illegal activity. But it is questionable if it has passed 7 days because we have waited too long for the verification process and desire to withdraw money.