He said that a lot of people write him and tell him that they can't carry the responsibility of keeping 24 word seed phrase safely and ask them for recovery options. Basically, what he says is 100% true for majority of users. I have even stated earlier that Ledger wouldn't do such a risky move without research and confidence. At the moment a lot of people are angry about their decision but it's a business, Ledger aims to satisfy upcoming millions of users instead of a current tiny userbase.
In recent posts, the
"geniuses" from Ledger refer to
their mothers and some future 100 million clients, and to me it looks like senseless and cheap propaganda, and by no means some kind of story that is based on the fact that Ledger is overwhelmed by requests from thousands of users who literally ask the company to allow them to share their backup with some unknown companies.
All those supposed users who are looking for such a risky feature actually have no idea what kind of nonsense they are looking for, and Ledger as a company turns out to be an even bigger fool if they enable this feature. In my opinion, the intention (although I think it is not true that a large number of users asked for it) of enabling such a service only shows that Ledger does not care that they try to present risk as a benefit, as long as their additional profit is behind it.
I also wouldn't call the millions of current users
"tiny userbase", nor would I agree that some new users will rush to buy their devices in the future, although I may be living in the illusion that the average Bitcoin user will wise up with time and realize that Ledger has become bad product.
~snip~
The vast majority of people do not want their hardware wallet addresses KYCed or their wallets linked to their real identity and that information shared with blockchain analysis companies, governments, and whoever else pays for the data.
Just to add that it might be more correct to say that the vast majority of those who don't want it actually belong to that small percentage of people who understand the basic difference between a bank account and actually owning Bitcoin in the sense of
"not your keys, not your coins". If a person does not understand the essence of Bitcoin, then it does not matter to him how the backup is stored, and if Ledger remains the leader in the sale of hardware wallets after all, it will only confirm that even the best ideas in the wrong hands do not make much sense.