have problem with login , what email i can send to for help for login?
I believe this is what you are looking for:
https://bitvest.io/supportbut it is strange that they suggest people to create a new corner in case they no longer have access to the current account so that the person can enter and expose their problem in support, this is very strange, would it not be simpler if they had a chat online or an email to make it easier for people not to have to create a new account just to contact support, well I really can't stop being surprised by so many strange things that having seen these last few months in many casinos, if you also observe you will see that OP does not it's been active here on the forum for a long time, it's been more than 7 months since the OP disappeared, that's why it's very difficult to trust this casino in my opinion, I say it again because there's no guarantee that the casino is still OP
That's a really weak point of their support system because if a gambler has to create a new account for getting a reply from the support team then the site is of less use in the world of online gambling. I think they might have some e-mail system for the support purpose because it's really strange that a user is needed to create another fresh email and account to create a new account to have conversation with their support team.
The casino seems to be a shady one I think because no good casino would do such thing if they want to continue running their business. This can only be done by scamming sites and I think they might be one of those. It's better to avoid such casinos at any cost because in the end they can be a problem for the user and they might freeze the funds in the time of withdrawal.
It's always a good practice to avoid such shady sites. I also agree with your point that if the OP isn't available in the forum then that's a sure sign that he's not interested in serving the customers even via this forum. I think the OP might have scammed many people and has no interest in answering anyone's questions.