Is there a representative of blackjack.fun I can dm? I was asked for KYC when I tried to withdraw and I sent all the required documents. Now when I try to access the website, I only get this message :
''Your information has been successfully sent. Please wait while one of our admins verifies the data. We will reach out as soon as possible.''
It has been 7 days now. A bit concerning as I'm not allowed to access my account on the website, see my remaining balance or transactions/bets made, only this message appears. Usually when you are asked for KYC, you are still allowed to place bets and see your account activity, this is the first time I see this ever on a bookmaker.
Does your concern already addressed because I can chat the admin for you to get update about your concern since I’m playing on the casino every other day. I ‘m enjoying my conversation with admin Aria since she is very helpful to all my concerns regarding the casino. I think she can help you to speed up the process because my KYC verification process less days than yours when I bring my concern to her.
Seriously speaking, The increase of user having KYC problem here in the forum is growing rapidly.
I sent you a dm with my username, if it's possible to ask for me it would be very appreciated!