Very strange, they completely ignore the problem. The last thing they posted on Twitter were the winners of some kind of giveaway
https://twitter.com/BKEXGlobal/status/1663445964747595776?s=20People should be careful here, it seems that a fake BKEX support account has appeared, where they offer a withdrawal solution.
example:
Hello user, our customers is what matters to us the most, We have no rights on you assets
All we can do is to help transfer it to your active DeFiwallet, definitely not a CeFi again. Contact us, we will guide you through the process Thank
Probably a fake account:
https://twitter.com/bkexgloball2