Hey, thanks for your responses!

I tried contacting 1xbit multiple times, but they kept telling the same thing over and over.


When I lost my money, they emailed me the following message:
https://talkimg.com/images/2023/05/31/wnGEZ.png

I was furious, and I began threatening them that I would report this on bitcointalk (I had heard it was a fantastic forum with a large membership and expertise) bad that I started threatening them but it was a big amount I lost self control - look at the date, which was already one and a half years ago:

https://talkimg.com/images/2023/05/31/wnM48.png

Then she sent the same message over and over again no professionalism:

https://talkimg.com/images/2023/05/31/wnPRw.png

https://talkimg.com/images/2023/05/31/wnRr9.png

Had I given up, I reasoned that I should go on with my life so that I wouldn't repeat the same mistakes, and I felt they were correct until I noticed the monies had been moved out of my wallet 92 days ago! I sent an email right away:

https://talkimg.com/images/2023/05/31/wnTWN.png

But ofcourse! Same response over and over after they have removed the funds from the wallet 1 year after:

https://talkimg.com/images/2023/05/31/wnTWN.png

Then it became evident to me that they are not serious; they waited a year to withdraw the monies from the wallet because they assumed, as others have stated here, that I had forgotten about the funds.