i did KYC a day ago and it approved, now we waiting to review my AML documents xDD last time when i did it it was on binance and was done in 15mins, not 2+days
Don't compare a gambling site to a Exchange because surely they have different way of reviewing your documentations and cases.
you are withdrawing 500k mate imagine how big this amount for a single player to win and withdraw.
at least you clearly say the are "HOLDING" your money means yes do waiting mate , because representative will come to you after confirmation .