Is there a representative of blackjack.fun I can dm? I was asked for KYC when I tried to withdraw and I sent all the required documents. Now when I try to access the website, I only get this message :
''Your information has been successfully sent. Please wait while one of our admins verifies the data. We will reach out as soon as possible.''
It has been 7 days now. A bit concerning as I'm not allowed to access my account on the website, see my remaining balance or transactions/bets made, only this message appears. Usually when you are asked for KYC, you are still allowed to place bets and see your account activity, this is the first time I see this ever on a bookmaker.
Happy to say this issue has been fixed. My account was verified today and withdraw processed!