Hello, just won some money and they do not wanna to withdraw it for 2days.
I made KYC and sent some AML documents what they asked. I think i still in minus on DuelBits, but they just wanna steal my money, clowns.
There is no INSTANT withdrawals. No any good support. Just scam.
do not ask about amount and etc. i playing a lot on stake&rollbit and they do better service then this "clowns"
kindly asking do not play there, better go on rollbit/stake.
https://i.imgur.com/Gn2hHiA.pnghttps://i.imgur.com/i7Qgp0J.pnghttps://i.imgur.com/OFInrkz.pngI will not defend anyone but in your case I saw before that you managed to withdraw a large amount after that your withdrawal for the umpteenth time was delayed because maybe the casino detected suspicious activity so your withdrawal was postponed.
I think if you don't make mistakes or break the rules everything will be fine and I consider this just a misunderstanding.