This is just one currency which the site can't fully rely on, I'm sure liquidity is not an issue here and Duelbits already responded to this concern.
Though, its uncomfortable to experience this and for sure OP is already frustrated with the delay let's hope that Duelbits will treat this fairly.
If OP is able to provide all the documents being asked and didn't violate the ToS, then I think he deserve to get some bonus for the delay, after all the site should be able to spot any suspicious activity in the first place before the withdrawals being made, let's see how this will end.