Sometimes we are too quick to declare a scam casino without going into the details. This is not that always the casino is wrong, sometimes players are wrong too and sometimes there is a misunderstanding when we fail to read the terms and services. We think that certain actions are right but if we read the terms and conditions, there are actually prohibited.
I recommended gathering enough evidence before declaring the scam label on any casino site.
Guess what, when the accused casino is the old and reputable one, people will favor on the casino and accuse the gambler is the scammer. When the accused casino is small and not reputable, people will favor on the gambler and then call the casino is scam, the representative will get negative feedback and flagged.
The @OP didn't mention the casino name, so people are consider it's a small casino, it's different if the @OP mention if the site is Stake
