nothing new, still waiting, provided a lot of documents and video, screenshots, they answering 1 time in a day 
the problem is the "proof of funds", they ask where i get this money and show them my 5kk$ profit from rollbit, pnl from binance trades, tax reports, but it's still not enough
on rollbit/duelbits we can't find personal info, bc it's hidden and available only email address, but they asking screenshots with personal info...
They will do the same as their activity so far, you have to be patient till the final result comes. No matter what you say to them, it will not speed up the resolution of your issue. So you have to give them the documents asked for your withdrawal, because you are now in problem because your funds are stuck with them.the problem is the "proof of funds", they ask where i get this money and show them my 5kk$ profit from rollbit, pnl from binance trades, tax reports, but it's still not enough
on rollbit/duelbits we can't find personal info, bc it's hidden and available only email address, but they asking screenshots with personal info...
After seeing your situation, other gamblers will also experience the pressures and various problems that can be faced when gambling with big funds.