I've had my LB account for almost a year and used this casino many times without issue.
Today I deposited some funds, played a few games and began to lose so I tried to make a withdrawal.
I guess they didn't like that for some reason and flagged the withdrawal.
They gave me mixed reasons as to why from random checks to accessing the site from a restricted area which isn't true because if the IP is blocked the site will not even load.
Anyways, they are demanding kyc and I refuse so they will close my account
Never had this issue at any casino. Even ones I've logged onto from restricted areas, including LB.
They refuse to complete my withdrawal so all funds are lost.
I think they're just mad I tried to withdraw to another casino so quickly and have stolen my funds.
Just a heads up, lucky block is not safe.
Before you deposit money to the gambling service, you need to read their user agreement. If you want to do this, it is better to write to support with the question: do I need to pass the KYC in order to withdraw the money I won later. Because bad gambling services are ready to happily accept money from your losses, but they are in no hurry to give away the winnings.
I had a case with a Russian poker casino when they refused to give me the winnings, asked for a photo passport. And even when I sent them this, they asked for other documents. It is clear that they were dragging their feet and acting on my nerves so that I would not want to withdraw money.
It is better in the future to play at proven casinos, like Roobet.