The KYC process is very slow and frustrating for me too.....It took them 5 days before they accepted my Proof of Address document. But they rejected the Source of Funds doc. And the new one which I uploaded is already in pending mode for 3 days now.
I hope things get back to normal and the usual Betnomi casino with its good customer service and fast withdrawals. First days i registered with the casino were so good and my deposits and withdrawals were processed almost instantly.
Now the representatives here in Bitcointalk also are in black for couple months now, I’m trying to reach the VIP level program and get access to better features but apparently with these issues and delays i may stop doing if things continue like this, honestly many gamblers will switch casino at this point but i don’t want to start from 0 again for vip.