Is this your first time withdrawal in crashino? If I can remember correctly, my first withdrawal was processed within few hours only.
I checked the live support few seconds before I started to write this post, it shows that they are out of business hours now.
Not quite sure when is their business hours but maybe you can try to reach them with alternative ways such as telegram or twitter.
They made a tweet 3 hours ago so I think you will have better chance to get a reply from them through twitter.