100% agree with you.
made a withdraw request yesterday and its been over 24h now and still not approved or anything...
And the support isnt even replying today...
And the amount was only 50 USD.
I saw this rule on their general terms and conditions(quoted below). it could be the possible reason why your withdrawal request is delayed.
9.9. Usually we process withdrawal requests within 24 hours. In rare cases we might need to investigate or perform additional checks on certain game rounds due to security reasons, processing times may increase up to 72 hours.
And the support isnt even replying today...
this is one of the things gambling sites do that I hate. A lot of them fail to properly communicate with their gamblers that are experiencing some issues with their gambling site.