Withdrawal delay and inactive support is the worst situation for a gambler. A few more users have complained about the withdrawal delays above. Crashino sends promotional message of free spins and deposit bonus on each week. I took some of those bonuses before, but I haven't tried any of those since the last two months after hearing those complaints.
Don't dare to try. It seems they don't care about those complaints. Live support and transaction speed should be their priority. It's not like this happened once and they can give an excuse to ignore it. But no, this happens with a couple of users and they are complaining on BitcoinTalk. You never know how many of them don't know about BitcoinTalk and waiting for ages for their support reply and withdrawal. I played on their platform a long ago. My experience wasn't good at all. Even though they send a promo email every week. I don't bother to check their promo anymore. To be honest, their promotions are awesome. But, the overall experience is not good at all.