Are you willing to do the KYC/AML? If yes, then they will have no reason no to refund your full amount.
They are not an annoymous crypto exchange. Otherwise, they won't be asking for documents.
im willing to do kyc but not to wait 2 days, im willing to wait 3 hrs max. its dynamic market you dont play with my money if you cant provide fast service do not offer it
and after i told them i want to do kyc they just refund 90k thats why im angry