I AGREED BUT I TOOK MY WORDS BACK AND AFTER I ASKED TO DO KYC THEY JUST SEND ME REFUND THATS WHY IM MAD! WHAT YOU DONT GET? THIS IS THEIR GOAL TO GET THE 10% instant of 500$ EXCHANGE FEES
This statement of yours is not visible or stated on your original thread. You should reconstruct your post with clear timeline on the flow of your conversation and action because you just refunded your funds while the exchange do it based on what you are written.
Upload the screenshot of your conversation with the support to understand easier your real situation. You can use talkimg.com to upload the screenshot and copy/paste the bbcode link here. This accusation can really fall into scam if they refund you the money while they acknowledge that you didn’t want to process the refund anymore.
But most likely, you change of heart on the refund right after the support already process the refund.
WHAT YOU DONT GET? THIS IS THEIR GOAL TO GET THE 10% instant of 500$ EXCHANGE FEES
You have a point about this. The problem is, you are the one who voluntarily use their exchange with such terms. If they will scam you, again they will not give you 90% of your money. You have the choice to do KYC and wait but you are in urgent state because of the crypto price dipping which is not the exchange problem at all.