I AGREED BUT I TOOK MY WORDS BACK AND AFTER I ASKED TO DO KYC THEY JUST SEND ME REFUND THATS WHY IM MAD! WHAT YOU DONT GET? THIS IS THEIR GOAL TO GET THE 10% instant of 500$ EXCHANGE FEES
Again, please provide screenshots and other evidences to back up your claim as well as helps us get a better grasp of your situation. The way you narrate the srory right now, it really didn't work towards your favor. Let's hope if the ectra evidences and screenshots you gave could tipped the scale a little.