is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?
Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?
I don't see any reason to decline a client's KYC documents unless it has an existing account that holds those documents. Right after the registration and KYC verification, they should grant their clients a full access to the online casino and set certain limits if they think the client ain't capable of losing huge bets based on their credentials provided in the KYC.
Now, if we're talking about huge wins and they decline the client's KYC documents, then that's plainly scam if otherwise there are no conflict on the account and documents presented. In fact, KYC is not really something that a casino to decide whether or not they allow you to play on their platform, but it is a requirement for them to know who they're dealing with and to protect everyone with any fraudulent activities.
However, I don't really like this whole KYC procedure because no matter how good the intentions is, there are always a possibilities that our identity and vital information will be sold to someone who develops an interest in using it for something that is against the law.