This should be in the scam accusation  board but I'm sure with just a writing like this, it wouldn't qualify  to be in such board and if you must make any post of this nature in there , you should trybas much as possible to gather enough evidence and proves  to back up your claims and if possible, you should also show the email proves of you trying to reach the customer support service as well as your balance and your transaction history and then you can make the post in the scam accusation  board.