It means that your position is not yet fillied if cancel order is still available on your order status. What type of trade you are doing? Spot trading or Futures Trading because the forex like feature on trading that you are talking is Futures trading while spot trasing will just let you hold the coin.

Or are you using an option trading?

I’m really sure that your order is not filled since there’s still cancel order feature? Check your total balance in your wallet if your money is still there. Probably your balance is still on the open order that’s why you assume that your balance already loss because you can’t place an order anymore. Cancel your open order so that you can retrieve your balance.