The casino has done many promotions to attract more gamblers so that the casino can get more profits. Casinos can only motivate gamblers by providing more attractive promos with big bonuses and trusted casinos have done that for a long time.
These promotions and bonuses are means for a casino to entice and make those who are hesitant to gamble decide easily. Without promotions there is no reason for a hesitant gambler to play at a casino since the argument between to engage or not to engage is somehow balanced. But promotions and bonus offers somehow outweigh the hessitation of a gambler to engage in the gambling industry and as an end result, the hesitant gambler feels the reason to engage in gambling activity because his money will be doubled and at a later time can even get more due to Rakebacks and cashback.
Promotional campaign efforts goes along way with the use of bonus to entice and attract gamblers to use their gambling platform, maintain being their regular gambler and also have enough reasons to stay with them because of what he has received as bonus, the casinos knows what they are doing, it's their own strategy to attract new gamblers by not minding the cost because they know that more to replenish the cost will be earned from everyone coming through that means.
Chatbox is a means to attract gamblers to stay online because they can discuss anything or just chat. And in fact, we often see people deliberately giving crypto rain bonuses to gamblers actively chatting in the chatbox.
Aside from online intereaction with other gamblers, the chatbox is also used by the casino to give airdropds like rains and code drops. This will entice the bystanders to participate in the conversation and enable them to engage in gambling activities without spending money from their pockets. This kind of situation can be the start of a journey of a hesitant gambler to his gambling venture.
Chatbox will be the best way to let the gamblers feels comfortable and know that the gambling platform gas a steady customers assistance network they can communicate with at anytime, unlike other platforms that you hardly get a response from their contact center whenever you're having issues with their platform.