They requested KYC documents but when I go there it says "All information are submitted" (sic) even though i DID NOT UPLOAD DOCUMENTS, I JUST STARTED FILLING MY INFORMATION AND THE NEXT TIME IT SAYS THAT! There is no option to upload my documents!
I am going to complain to Curacao Gambling Authorities and in all other betting forums IF THEY don't restore access to my account. Below are the screenshots
This is the first time I saw something like this, you try to submit information but the platform tells otherwise and that you submitted it, I support the call to send a pm to the support and tell them that you have not yet submitted the document.
The worse I can think of is they will tell you that they decline the first submission even though it's not your submission and tell you that it's final, this could be another trick but we'll see I hope I'm wrong and they will let you submit your documents.