Thanks for the info Holy Darkness and overall help with my case. I am not pissed at you or the community by any means, more frustrated at how Rollbit has handled the process.

For me, my timeline has been Mid April - Randomly wake up to my account disabled , then all replies from support/Razer have been vague and general. I think if anyone was in my position they would be quite frustrated as well given how this case has transpired. I've kept my cool here and tried my best to listen and be open.

I did want to exhaust all options first which is why I have been patient and gave time for responses.

I will make the complaint via the CEG website. Also whatever the decision is I will come back here and update the community as that is at the very least what everyone here deserves for their assistance.