You are right, but it is worth remembering that AI does not have human intuition, empathy and emotion, and it can make mistakes in the context of human behaviour and perception. Furthermore, the AI is not always able to understand the context.
it is true that AI does not have the human feeling and has the ability to make mistakes but this could be based on the way it was programmed or due to some bugs. Artificial intelligence is a good innovation that will help our society to be make work more easier but the disadvantage is that it is going to replace the job of many persons and people would not be able to get the kind of jobs they used to get. This is a trend and we might see that this trend could become more smarter than us with time.
In fact, the AI's answers are just a collection of knowledge without any emotion.
It does not have emotions and that is one of the things that makes it different from humans.
This trend is gonna be sophisticated soon and people are going to take this advantage and solve so many problems making life easier.